Procedure

A policyholder who is eligible for compensation may make a claim for compensation in the prescribed form and shall submit the form to the Managing Trustee.

The claim form submitted shall be accompanied by such other documents in support of the claim as the Board may require.
In making a claim for compensation a policyholder shall—

1. observe utmost good faith by making a full and honest disclosure, to the Board, of all material facts relating to his claim; and
2. provide any other information, whether on oath or otherwise, as may be required by the Board.

The Board may reject a claim and decline to pay any compensation of a policyholder who fails to comply with paragraphs (1), (2) or (3).